FAQ
1. What types of clothing does Saflore offer?
At Saflore, we offer a wide range of stylish clothing for both women and men. Our collections include everything from chic crop tops and elegant blouses to casual wear and formal attire. We focus on providing high-quality, trendy pieces that make you feel alive and energetic.
2. How do I determine the right size for me?
We provide a detailed size chart on each product page to help you find the perfect fit. If you have any specific questions about sizing, please contact our customer service team for assistance.
3. What materials are used in Saflore clothing?
We pride ourselves on using high-quality materials that offer both style and comfort. Each product description includes detailed information about the fabrics used. If you have any specific concerns or allergies, please reach out to us for more information.
4. How do I care for my Saflore clothing?
Care instructions are provided on the product labels as well as on our website. We recommend following these instructions to ensure the longevity and quality of your Saflore pieces. If you have any questions, feel free to contact our customer service team.
5. What are your shipping options and delivery times?
We offer standard and expedited shipping options to the US, Canada, and internationally. Delivery times vary based on your location and the shipping method selected. Standard shipping typically takes 5-7 business days within the US and Canada, while expedited shipping takes 2-3 business days. International shipping times will vary. You will receive a tracking number once your order has been shipped.
6. Do you ship internationally?
Yes, we ship internationally! Delivery times and costs will vary based on your location. Please check our Shipping Information page for more details on international shipping options and estimated delivery times.
7. What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return policy. Items can be returned within 30 days of delivery for a full refund or exchange. Please ensure that the items are unworn, unwashed, and in their original condition with all tags attached.
8. How do I initiate a return or exchange?
To start a return or exchange, please visit our Returns & Exchanges page and follow the instructions. You can also contact our customer service team for assistance. We will provide you with a prepaid return shipping label to make the process as easy as possible.
9. Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on the carrier’s website. If you have any issues or need further assistance, please contact our customer service team.
10. Do you offer gift cards?
Yes, we offer digital gift cards in various denominations. Gift cards can be purchased on our website and are delivered via email. They are the perfect gift for friends and family who love fashion.
11. How can I stay updated on new arrivals and promotions?
Stay connected with Saflore by signing up for our newsletter and following us on social media. You’ll be the first to know about new arrivals, exclusive promotions, and special events. Plus, you’ll receive fashion tips and inspiration straight to your inbox!
12. How do I contact customer service?
You can reach our customer service team by visiting our Contact Us page, sending an email to office@saflore.com, or calling our toll-free number 1-800-123-4567. We are available for calls Monday to Friday from 9 AM to 3:30 PM IST (UTC +5.30). We’re here to help with any questions or concerns you may have.